Cancellation policy

Delicious+ VIP Membership — Subscription Policy

Last updated: March 2026

SUBSCRIPTIONS:

By selecting the Subscribe & Save option at checkout, you are agreeing to be enrolled in a recurring subscription in which you will be automatically billed on a monthly basis at the price and frequency specified in your order summary.

Your subscription includes 15% off every order, free shipping on every delivery, and early access to new product launches, all delivered automatically so you never run out.

Most importantly, you never have to worry about running low on your daily chocolate when you need it most. All this, entirely commitment free. Pause, skip, or cancel any time with the required notice period outlined below.

Subscriptions can be cancelled at any time prior to your next billing date by logging into your customer portal at getdelicious.co/apps/memberships or by emailing getdeliciousofficial@gmail.com If a subscription is cancelled after a subscription order has already been billed, that order will not be automatically cancelled or refunded.

SUBSCRIPTION BENEFITS:

Once your subscription is active, you receive access to all of the following on every order:

  • 15% off your subscription price, locked in at your discounted rate every month
  • Free shipping on every delivery, no minimum spend required
  • Early access to new products, shop new drops before the general public
  • Pause or skip anytime, full flexibility with the required notice period

Benefits activate immediately upon successful payment of your first subscription order.

BILLING AND RENEWAL:

Your subscription is billed monthly at your locked-in discounted rate.

Your saved payment method will be automatically charged on your renewal date each month to maintain uninterrupted deliveries. You will receive a confirmation email when you first subscribe. Renewal billing notifications will be sent in accordance with Shopify's standard subscription billing practices.

Where applicable, your first order may include a promotional or introductory discount. After any introductory period, the standard subscription rate applies automatically.

MANAGING OR CANCELLING YOUR SUBSCRIPTION:

You may pause, skip, or cancel your subscription at any time through your customer account dashboard at getdelicious.co/apps/memberships.

Because Delicious chocolates are made fresh to order and we plan our production based on active subscriptions, we require a minimum of 4 weeks notice before your next billing date to process a cancellation. This allows us to manage our production accurately and ensure every customer receives the freshest possible product.

Cancellation requests submitted less than 4 weeks before your next billing date may result in one additional order being processed and charged before the cancellation takes effect.

Please note that subscription pricing is a discounted rate offered exclusively to active subscribers. If you cancel your subscription after receiving your first order, the difference between the subscription price and the standard one-time price will be charged to your original payment method. This is because the discounted rate is only valid for customers who remain active subscribers. By subscribing, you acknowledge and agree to this condition.

For example, if the one-time price for One Month is $70.58 and you subscribed at $59.99, cancelling after your first order means you will be charged the $10.59 difference to reflect the standard pricing.

Once your cancellation is fully processed, no further subscription charges will be applied.

If you have any questions about cancelling or need assistance, please contact us at getdeliciousofficial@gmail.com before your next billing date and our team will be happy to help.

A NOTE FOR EXISTING LOYALTY MEMBERS:

If you were a member of our previous Delicious+ VIP Loyalty Program, your earned loyalty points remain valid in your account and can still be redeemed on future purchases. Simply log into your account at getdelicious.co and open the Loyalty Points widget to view and redeem your available balance. Your points do not expire.

The previous VIP Membership program offered additional perks including 20% off orders, free shipping, and monthly point credits. If you were on this program and have questions about your account, please contact us at getdeliciousofficial@gmail.com and our team will be happy to assist.

CHOCOLATES AND REFUND POLICY:

We know that each body is unique and what you choose to put in it is personal. That is why we have got your back with a 90-day satisfaction guarantee on your first order.

We encourage you to use Delicious consistently for at least 90 days to give the functional ingredients time to work in your body. If Delicious is not a fit for you after consistent use, you may be eligible for a refund on your first order within 90 days of purchase. Please reach out to us at getdeliciousofficial@gmail.com for help.

No need to return your chocolates.

Exclusions:

  • Initiating a credit card chargeback will void your right to a refund. No orders associated with a chargeback will be refunded.
  • Only the first order placed by a customer is eligible for a refund. Additional orders are not eligible.
  • Packages that are refused upon delivery or marked as Return to Sender are not eligible for a refund.

DAMAGES AND ISSUES:

Please inspect your order upon receiving it and contact us as soon as possible if the product is damaged, melted, or if you receive the wrong item. Our team will make it right. Just reach out to getdeliciousofficial@gmail.com and we will get it sorted for you.

REFUND PROCESSING:

If approved, you will be automatically refunded to your original payment method within 10 business days. Please note it can take additional time for your bank or card provider to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at getdeliciousofficial@gmail.com. 

CONTACT AND SUPPORT:

If you have any questions about your subscription, billing, or account, our support team is here to help.

Email us at: getdeliciousofficial@gmail.com

We aim to respond to all enquiries within 1 to 2 business days.